FAQ

Read our FAQ and get the information you need.

  • Tickets are available for booking through this website or at the entrance (unless we are at capacity).

  • Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance.

  • Yes, The Gate Mall has a basement parking accessible to all.

  • The DECC metro station is 3-minute walk away from the museum. The bus station is also in front of the mall.

  • The experience should typically last between 45 and 90 minutes

  • We are open and accessible to all. The Gate Mall provides a ramp in the main entrance and in the basement parking for wheelchairs and strollers. Guests coming from the main entrance can use the main mall elevator while guests coming from the basement parking can use the nearest elevator in their parking space.

  • No, food and drinks are not allowed in the museum.

  • Tickets are not required for children who are ages three and younger. They can enter MOI for free!